Reset a user’s password

As an admin, you can reset a user’s password when needed:

  1. Go to Settings (click the “gear icon” on the bottom left), where an overview of all users will appear.
  2. Search for the user who needs a password reset and click the menu icon (three dots on the right side) next to their name.
  3. Select the “edit option” in the dropdown
  4. sidebar will open with the user’s information.

  1. At the bottom of the screen, click the “Reset password” button.
  2. An email will be sent to the user, prompting them to set a new password.